Quarter Moon Plumbing, AC & Heating
- Address：18838 FM2252, San Antonio
- Phone：(210) 651-5899
Quarter Moon Plumbing, AC & Heating on the map
Zachary Hlavinka: 04/03/2017 21:18
***Plumber Robert is excellent but DO NOT HIRE THEM FOR HVAC SERVICE.*** I purchased their winter/summer maintenance service. When they came out for the winter service in January, they said my UV light was burned out. They said they would have to reschedule another time to return once they had located a matching replacement UV bulb. After 2 weeks I called the office and asked, "How long I should expect it to take them to find a little UV bulb?" After being put on hold for what felt like forever bc of their annoyingly juvenile phone commercials, the clueless receptionist said she would call me back bc the lazy/incompetent hvac tech was "still searching" for the UV bulb. I never heard from either of them. Flakes! If they contact me and replace the bulb for free, due to the inconvenience, I will update this review with a positive one. But I doubt that a company who can't find a little uv bulb or keep their word actually reads reviews like mine. We'll see. Update 4/2017: Their phone number doesn't work. ???
Charles Tarr: 08/10/2016 04:34
Called to have a water heater installed and they were able to come out he next day and provided a fair quote for the install. The work was done in a timely manner and came in under the original quote. The team at Quarter Moon called the next day and informed us that there was a billing error and credited our bill by almost $100.00. That is honesty that is truly appreciated by their clients. This is not the first time we have used the Quarter Moon team and we will continue to use them in the future.
mike paisley: 06/16/2016 23:50
Had an issue with the scheduling service on the initial call but they called me back to reschedule first thing the next day and even had someone come early as they finished another project. The plumber, Robert, was great and fixed our issues quickly. Despite the hiccup, I will definitely call them for future plumbing needs.
jc chris: 03/13/2016 20:41
I have used Quarter Moon twice now–referred to us by State Farm. I had used another plumber who wanted to charge us an outrageous price for a broken pipe. Robert came out and found it was just a clog and cleared it. The next time he came and fixed another problem quickly and for a great price. We would use them again and recommend.
James Lee: 06/26/2015 00:09
I have used these guys a couple times in my home. Each incident was quickly and professionally handled. I found quarter-moon after my home warranty company sent 2 incompetent plumbers to fix a stopped up washing machine drain. They were in and out within an hour, no further problems. When my main stack backed up, they came out and removed the upstairs toilet and rooted out the line. When I had a leak in the second floor shower, they repaired the leak on the first visit. Definitely not the cheapest out there, but it has been a one-trip fix each time for me.