True Home Value

Unites StatesKentuckyLouisville → True Home Value
  • Website:www.thv.com
  • Address:5611 Fern Valley Rd, Louisville
  • Phone:(502) 968-2020

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Comments

Teresa Peterson: 02/22/2017 04:01

This is the second time I have used Compozit Home Systems to replace my windows, front doors and sliding patio door . This is our second house and they did a wonderful job on both houses with the installation and clean up. We also had Siding put on a room extension as well as gutters for the whole house and we loved those products as well . Over all we had a great experience and I will definitely be recommending them to all my friends and family.

William Vineyard: 01/13/2017 21:19

Composite Home Systems of Louisville recently installed 2 doors or us. Despite the high price we went with them because of their statement of quality, guarentee of satisfaction, and warrantee. The first door went well, the second door not so much. We selected one door and sidelight and they installed the wrong one. When we contacted the salesman (Richard), he said that's what we ordered and they would not do anything about it. I even asked if they would change the door to match the sidelight but again he refused. Now we are stuck with a door that does not match the sidelight and an unappalogetic company attitude. You should probably stick with a local contractor instead of using a company that sells and forgets you after their big payday, $10,000 for 2 doors and NO customer service! Bill & Holly Vineyard Maceo KY.

amy torres: 11/22/2016 17:46

Friendly people, products look really nice.

Amy Bickett: 09/20/2016 20:28

I didn't have any problems with the windows or the installation, thank goodness after reading some of the reviews. I do feel they have helped keep my electric bill down this summer. BUT THEY ARE VERY PUSHY AND KEPT CALLING ME TO PURCHASE OTHER PRODUCTS. I finally was very rude to them to get them to stop calling!

Sedona Arnett: 04/07/2016 00:09

I purchased almost 10,000.00 of replacement windows from true home value . Installers came in Jan to install my windows ... After the had installed most of the windows they informed me that one of the windows was broken ... The break goes from one corner of the window all the across the window to the bottom corner...Installers told me that the company was aware of the broken window . I did not want to pay in full until I talked with someone from the company. I was given a # to call and spoke with Sheila. She told me yes to pay the full bill that the window was ordered and they thought it would be in before my windows were installed but didn't make it . I asked when to expect my window to be in and she told me it would in and installed within 2 weeks. That was in Jan and still no window . I have been calling leaving messages finally Sheila returned my call this am after I called yesterday and demanded that I speak to her. Sheila told me the same line it had been ordered & as soon as it came in they would install it!! I have other issues with some of the other windows too ! I think I have been lied to... Had to do over wouldn't have bought them! Funny thing they built 8 windows in a lot less time than 3 months.. Surely it hasn't taken 3 months to get one window!!!