ProClaim Roofing and Home Repair

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Dianna: 03/17/2017 22:42

If you value honesty, integrity, a contract meticulously written to your needs and specifications, along with knowledgeable, skilled workmanship at a better than fair price plus immediate customer response, you need to look no further than ProClaim Roofing. I initially began to contact roofing contractors in the very rainy spring of 2016 to patch a small leak that had become severe and was soaking both the exterior and interior wall of my 55 year old home. None of the parade of contractors accurately diagnosed the point of entry or resolved the problem with caulk or patches. So, I then began gathering estimates not only for repair of the valley, but a second for entire roof replacement, as my existing shingles were 20 years old. Up to that point, even with the many fine ProClaim reviews, I hesitated to contact them because they are a roofing agent, who employs select contractors. I was unfamiliar with the purpose of an agent and wanted to deal directly with the contractor, and, of course, thought it might add to the cost of the roof. Because the intrusion had become an emergency, I decided to take a chance on ProClaim and certainly wish I had NOT been so reluctant! ProClaim owners, Rick and Clelland came to inspect my roof the afternoon I called. They told me most areas appeared in good condition, found the leaks and recommended I have only those sections repaired. Two days later, Rick presented me with separate bids for the repair and reshingling of the valley and a second for entire roof replacement, as I requested. Of the several estimates I received, ProClaim offered the lowest cost, most detail specific contracts, also guaranteeing both labor and materials. I signed immediately, was and continue to be happy from start to finish. Prior to beginning the work, the roofing company owner/contractor, Richard of RDC, came to talk with me, inspect the problem areas and address my concerns. The first day on the job, the foreman, Joe, also examined the leak damage inside and out, and, after the shingles were removed, told me how he planned to resolve the leak. Joe and the RDC crew were on the job early every morning, worked (it seemed without a break) all day until dark. When they came upon an unexpected problem where the shingles adhered to the roof, Joe took pictures and showed me the damage. Rick and Richard recommended several solutions, let me choose the option I preferred, and they were immediately back on track. It’s been months since completion. We have had several torrential rains, and now the early spring rains have begun. I’ve had absolutely no water intrusion. I found ProClaim’s agent, Rick, and RDC contractor, Richard, customer relationship invaluable. Based on my experience, I believe all 5 STAR reviews to be true and accurate. I asked them to leave their sign in my yard so everyone could have the same fortunate experience as I. Do NOT hesitate to call ProClaim FIRST.

Rachel Smoot: 03/12/2017 21:13

Able to come quickly and assessed the roof of a potential new home. A thorough evaluation that helped me identify potential issues down the road.

Marshall Eldred: 01/13/2017 23:36

ProClaim was great! These guys take pride in their work and they know their craft. I had a leaking roof but couldn’t locate the source of the problem. They quickly diagnosed the issue, located the leak and fixed the problem. They went above and beyond the normal level of service and I really appreciated their efforts. I highly recommend them to anyone needing roof, gutter or other related services. Great company!

Justin Jeffries: 12/20/2016 07:10

Rick and Clelland were very professional and absolutely great to work with. They were up front and clear about the process, the pricing was good, and the job was done right. If asked, I would highly recommend ProClaim.

Cortney Hoese: 07/24/2016 04:59

ProClaim Roofing is a pillar of the community. Out of the goodness of their hearts, they conducted a fundraising event to raise much needed dollars and awareness for The Arrow Fund, a local non-profit supporting animal victims of cruelty. Knowing that your contractors are good-at-heart gives you faith that they will be just as great at their work. Honest. Caring. Hard-working. They will definitely get our future business and referrals.