Builders Surplus

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Comments

Renee Hogan: 05/01/2017 17:00

I live in Louisville. I was looking for salvage windows/ Louisville only had 1 window that would work so I called the Newport store. I spoke with Marvin who went through their inventory to make sure the trip would be worth my time before the long drive. Once I arrived in Newport Marvin went above AND beyond to assist. He helped us go over our entire blueprint, looked through every possible window that might work, climbed a ladder and pulled 8 windows down to so I could look them over. I ended up purchasing 6 windows. The time and effort was absolutely worth going to Newport. Marvin was amazing and the entire staff was extremely attentive and helpful.

Lisa Love: 04/26/2017 07:27

We had a great experience with Builders Surplus during our recent kitchen remodel. Sherry was our designer and she was fantastic. She designed what we asked for and only had to make minor tweaks. She offered upgrades, but didn't pressure us to purchase them. She was always supportive of our decisions. We installed the cabinets with our own installer and when there was an issue, she would talk us through it - always happy to help and we never felt like we were bothering her. Service after the sale with Builders Surplus and Sherry were more than we expected. We highly recommend them for any project. Their products come in different levels of quality, and we found the prices to be reasonable and much better than the big box and custom stores. Overall, we had a great experience and will definitely be a repeat customer when we build our next home.

bill case: 11/22/2016 19:53

kevin and all the people at builder's surplus were great to work with. we did all the work ourselves and kevin was always there to answer questions. we might have had. they were very patient w/ two novice contractors.

Rick Ward: 11/11/2016 06:31

I have made a number of purchases from Builders Surplus and have found them to be significantly cheaper on windows, flooring, doors, and molding. This place is bare-bones and no frills. Some things are way cheaper than big-box stores and some things are not. Although they have an on-site design center for custom cabinets, I did not use them. For me, it takes about an hour one way to get there, but the money I saved was worth the drive. We just renovated our home with 5-inch wide oak floors and saved about $2,000. Also bought our front door from there - very well made and saved about $300 as well. I will be renovating the detached garage to turn it into my workshop. I'll be going back to buy windows and tile. Overall, I have been very pleased with the quality of materials and help from the sales staff. Been there multiple times and the staff has always been very friendly and eager to assist. This is worth at least a visit.

Stephen Moore: 09/08/2016 21:37

We are able to track down the door we wanted and stay within budget! The salesman was very knowledgeable and friendly. I would recommend this company to anyone with a DIY need.