American Roofing & Metal

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Chelsea Davenport: 04/28/2017 17:41

We hired American Roofing & Metal and they were very prompt on getting someone out here to take a look at our roof and to be quoted for the replacement. Overall our experience was good! I would use them again and refer them to others.

Baret Kilbacak: 04/03/2017 05:07

We hired American Roofing & Metal to replace the roofs on the row of townhouses on the West End of downtown Cincinnati, OH. Overall experience was very good because of how understanding and attentive the company was - a big part due to the great customer service provided by Travis. It took time to get all the neighbors to agree on the bid, but they were very patient throughout the ordeal and even temporarily fixed our gutters while the neighbors worked out an agreement. The reason for not giving a full 5 stars is because although the work was good the crew was sloppy i.e. some smudge and marker stains left behind. All in all, I would recommend American Roofing & Metal. Definitely work with Travis, he was very attentive to our needs and promised to come out and fix the stains left behind from the crew.

Chong Lin: 04/03/2017 04:34

We hired American Roofing & Metal to replace the rooftop deck in our townhouse. Overall experience was good. There were some mishaps such as the siding being damaged in same places and the crew forgetting to replace the drain pipe underneath the deck, but Travis was awesome. He was very attentive and understanding of our needs. Highly recommend him.

Mike Wegner: 03/09/2017 23:21

*Update* I am updating this review and dropping it to 1 star based on how poorly the work that American Roofing held up and what I feel was an unsatisfactory response to address it. One repair that was originally performed was to scrape and repaint a section of metal plating outside two upper story windows at a cost of $425. Less than a year and a half later, I noticed that one of those sections was peeling badly and leaving the metal exposed. When I contacted the company about it they offered to inspect it and give a quote to repair it. Nearly three weeks later, I received a quote of $300 so they actually wanted to charge me more for one window than what they charged for a job that wasn't done right the first time. I used another company, who noticed flaws in how the coating was applied on both windows, and they completely redid both windows for $150. So in short, I paid $212.50 for a poorly done job, and they wanted another $300 to fix it so I just can't recommend them when there are so many other choices out there. *Original Review * Very nice people, but just an average experience with them overall. They did come out quickly and provided a detailed estimate, but after I signed and faxed the proposal I never got any kind of response confirming they received it. I called a week later and was told it was received but it would take them about 3 weeks to get to me. It ended up taking over 5 weeks and they forgot to do one of the repairs on the list. Fortunately it was something I could see from the window or else I would have ended up paying for something that wasn't done. When I contacted them about it, I didn't get a response and two days later I had to follow up again. They were very nice and everything did eventually get taken care of, but given the hassles I can't give them a better rating than average.

J. Patton: 01/11/2017 01:27

I contacted American last summer(2016) to get a quote for installing a standing seam metal roof on a new front porch I had just added to my house. In the course of getting a few bids on the project, I ended up with some other quotes that were considerably less expensive, but as I looked into the project more closely, I found that the other quotes didn't include some of the installation features that were included in American's quote, such as the turn-under of the front edge where it finishes at the face board of the porch. There's a term for this that I can't recall, but it is an important feature to a proper installation, in my opinion, and some of the other quotes did not include this. Also, the right side of my roof tied into my shingled garage roof at a 45-degree angle, and I knew that experience and expertise would be necessary to do this properly. For these and other reasons I decided to spend the extra $$ and go with American, mainly because I knew they do these type roofs every day and have the expertise and experience to do it right. Also, I had contacted a couple contractors who had built houses in Norton Commons that have these type roofs, and both of them recommended American . At any rate, my roof project ended up having to be delayed several months due to my last-minute decision to install new front windows first. But American was very understanding and even tho' it was not until November that I was ready for the installation, they came on very short notice and did the work on a fairly cold weekend. I worked with Mr. George Hart on my project and I am very pleased with the quality of the work that his crew, headed up by Galen, did on my job. The metal is extruded on-site and these guys know what they're doing. I would strongly recommend using American for any type metal roof project.